What You Will Learn
- The role that effective governance plays in managing successful systems and processes.
- Who can perform effective process governance and why having the wrong people involved can spell doom for the project from the beginning.
- The disconnects that occur between Vice Presidents and middle management and the impact on the end business process.
- How to establish a process management structure to assure that there are no surprises at the executive level.
- To identify the "cultural resistance to change" that prevails in any company and how to establish process structures to miimize their adverse impact.
- How you can establish a process to know that detailed controls are working; and, if they stopped working, that you would know about it.
- To implement only those controls in processes that are focused on helping people be successful.
- Identify over-control situations to eliminate costly, unnecessary, duplicate controls AND save money.
- Combine the actions of people and the things that computers and machines do to create the most efficient control process possible.
- Re-engineer processes to reduce costs and improve control at the same time.
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